Description
Returned items must include original packaging in order to receive a full refund Returns without original packaging will be deducted a 50% restocking fee Elsaa Group is a dealer of 100% authentic designer eyewear. All of our merchandise come directly from the manufacturer Our customer service is dedicated to providing the best shopping experience for our eBay customers. We would greatly appreciate it if you left us 5 star positive feedback If you are not satisfied with your shopping experience we do kindly ask that you please message us before leaving any kind of feedback or opening a claim. We will be sure to answer any questions/concerns you may have within 24 hours of your message to us
Erick Rumbold
Glasses are authentic as I needed a replacement to my same broken frame and the lenses were a perfect fit. One thing to keep an eye on is the handling time. In my case it was 2 weeks before shipment. eBay thinks it shipped out since a label was created, but sat at post office. This is not included in the description, but is included in eBay’s estimate for delivery as far as I could tell. I had excellent communication with seller on this handling delay. I’d buy again it I was not in a rush.
muhammed El-sheikh
Securely packaged ORIGINAL AUTHENTIC KS case w/KS lens cloth, foam gizmo stops frame stem move in shipping, black lenses (non RX)included Bought same frame 2023 @ optician identical packaging w/ extras in shipment DISCONTINUED COLOR 2025 sells $220 $250 w/other online sellers, bought for $45.00! SELLER SAT ON ORDER 5 DAYS BEFORE SHIPPING FINALLY shipped 2/14 arrived 2/18 USPS great job, seller VERY slow to ship VERY LATE from promised delivery date. $45 compared to $220-$250 can't complain
user81989376
Great seller! I was happy to receive my Cutler & Gross frames from them much sooner than expected. They were all set in original packaging and at a great price. Sorry to everyone else who had them in their cart(7)! These replaced my first pair which I ran over in my USPS truck when I knocked them off after two hornets flew out of a mailbox last summer. I was super bummed and nearly blind on the ride back to the mail facility. 😁 The universe takes, but occasionally replaces! Thanks again!